Privacy policy.

Crescent Lending Solutions (The Trustee for Fattal Mortgage Trust, ABN 15 836 345 413) respects your privacy and handles personal information in line with the Privacy Act 1988 (Cth) and the Australian Privacy Principles.

What we collect

When you use this website, we collect the details you choose to give us, such as your name, phone number, email address, the type of loan you’re interested in and any message you send. If you refer a friend, we collect their name and contact details, which you confirm they’ve agreed to share.

How we use it

We use these details to respond to your enquiry, contact the person you’ve referred and provide our mortgage broking services. We don’t sell your information or use it for unrelated purposes.

Who we share it with

If you go ahead with a loan, we share your information with our licensee, Elders Home Loans Pty Ltd, and with lenders and other parties needed to arrange your credit, with your consent. We use Cloudflare to host this website and check forms for spam, and Resend to deliver form enquiries to our email inbox. These providers may process your details outside Australia, including in the United States. When you apply for credit, you receive our Credit Guide and privacy disclosures, including how credit reporting information is handled.

Keeping it secure

We take reasonable steps to protect your information from misuse, loss and unauthorised access, and to keep it accurate and up to date.

Access, correction and complaints

You can ask to see or correct the personal information we hold about you, or raise a privacy concern, by contacting George on 0411 203 433 or at george@crescentls.com.au. If you’re not satisfied with our response, you can contact AFCA (www.afca.org.au) or the Office of the Australian Information Commissioner (www.oaic.gov.au).